P190 – WORKSHOP ON MANAGERIAL EXCELLENCE

FOR BRANCH HEADS (LIFE)

Background:

 Middle-level executives holding In-Charge position in our branch offices need a well-integrated and holistic approach to management. In addition to managing the resources at their command, they should develop their skills in such a manner that they can excel in a competitive environment. Their entrepreneurial skills and leadership qualities need to be sharpened. They should be well prepared to face the challenges of a volatile environment and emerge as winners. They must be able to explore and identify the hidden potential that lies within themselves and their teammates. They must Lead from the Front and be capable of setting Personal Standards. Innovative and Creative approach including quick decision-making apart from providing timely and efficient customer service is going to be the need of the hour, which will determine who shall be the Market Leader in the Industry. To achieve the above, the Branch Heads must have the ability to build and nurture a High Performing and Self-motivated Team. They must be able to coordinate between their administrative staff and field-force across different verticals of new business and also be adept at liaising with their higher offices and maintain healthy relations with all the stakeholders.

  Objectives:

  At the end of this programme, the participant shall have –

Ø     Awareness of the concerns, issues and challenges of a dynamic market

Ø     Enrich his skill level as a line manager

Ø     Proficiency in managing resources for optimal results

             Contents:  

Ø     Global Trends in Life Insurance Markets

Ø     Marketing Strategies

Ø     Innovation and Creativity

Ø     Leadership Skills

Ø     Conflict Management and Negotiation Skills

Ø     Market Intelligence

Ø     Inter-Personal Relations

Ø     Customer Expectation Management

Ø     Business Ethics

Ø     Digital Marketing

Ø     Team Building

  Participants' Profile:

  Sr.BM/BM/ABMs In-Charge of Branch Offices of LIC of India to be nominated by the HRD Depts. of Zonal offices.

  Duration: 1 Week

  Dates: 05.01.2021- 07.01.2021