NATIONAL INSURANCE ACADEMY
PUNE
P830 -
COMPETENCY DEVELOPMENT PROGRAMME FOR ADMs/DMs (LIC)
Background:
Transition
from officer cadre to managerial cadre marks a beginning of sea change in the
knowledge, skill, and attitude of a person.
Managers
have to be effective as they are responsible for the timely results and timely
performance of their teams which in turn ultimately decides the effectiveness of
the Organisation. The New Age Technology, the highly competitive market, the
customer centricity and the rapidly increasing
customer expectations compel today’s managers to imbibe new managerial
skills.
To
be an effective manager one must develop an effective style of leadership.
He/she must explore and identify the hidden potential that lies within
him/herself and in his/her teammates. Innovation and speed in decision-making
and providing prompt customer services is going to be the game changer, which
will ultimately determine who will be the Market Leader tomorrow. The ability to
produce and nurture a High Performing and Self-motivated Team is a key
determinant for becoming an effective manager.
Objectives:
At the end of this training programme, the participants would be able to:
§
Keep
themselves abreast of the latest trends and developments in the business
environment.
§
Understand
the key determinants of managerial positions.
§
Appreciate
the role of a manager.
§
Identify
individual leadership styles.
§
Acquire
and develop required leadership skills.
§
Facilitate
teamwork and better coordination among individuals and different departments.
§
Build
high morale of their teams and raise productivity.
§
Make
optimum use of the available resources.
Contents:
§
Current
Economic Scenario and its implications for Life Insurance Industry
§
Role
of a manager and determinants of managerial effectiveness
§
Role
of individuals & Team Building
§
Leadership
Skills
§
LIC
Post IPO – Challenges & Opportunities
§
Overview
of ERM & BCP
§
Latest
CRM Initiatives
§
Time
Management
§
Stress
Management
§
Empowerment
and Delegation
§
Problem
Solving & Decision Making
§
Effective
Communication Skills & Meetings Management
§
Conflict
management & Negotiation Skills
§
Business
Ethics, Business Etiquette & Corporate Governance
§
IRDAI
regulations
§
AFP
& Fraud Mitigation
§
Knowing
Your Organisation
§
Financial
& Investment Awareness
§
Life Insurance Marketing- Trends and Tools with
Practical Aspects
§
Use of Digital Apps in Marketing
§
Opportunities in G & U Segment
§
Personal Financial Planning as a Marketing Tool
Participants Profile:
ADMs in BO/DO/ZO/CO with at least 5 years residual service to be nominated by respective Zonal and CO HRD departments.
Trainees nominated for this programme in the last two years should not be renominated.
Duration:
5 days
I.
21.04.2025
- 25.04.2025
II.
09.06.2025
- 13.06.2025
III.
04.08.2025
- 08.08.2025
IV.
22.09.2025
- 26.09.2025
V.
24.11.2025
- 28.11.2025
VI.
15.12.2025
- 19.12.2025
VII.
23.02.2026 - 27.02.2026