PUNE
P703
- PROGRAMME ON CONFLICT MANAGEMENT AND
NEGOTIATION
SKILLS (NON-LIFE)
Background:
Conflict is an inevitable part of social and organisational life. It
arises due to difference in personality, goals, needs and opinion of people.
Having the skill and ability to handle conflict efficiently is the key to
preventing it from hindering employees' professional growth. This
three-day workshop on conflict management and negotiation skills will offer
practical tips for managing conflict at work using negotiations and other
strategies to resolve conflict.
The
workshop will be conducted with the help of experiential exercises, role plays,
and group work.
Learning
Objectives:
§
To identify main source of conflict.
§
To describe appropriate techniques to manage conflict.
§
To prepare for, engage in and close negotiations.
Contents:
§
Main Sources of Conflict
§
Intra and Interpersonal Conflict
§
Emotional v/s Functional Conflict
§
Approaches to Conflict Resolution
§
Negotiation Strategies
§
Negotiation Mistakes to Avoid
§
Concluding the Negotiations
§
The Negotiated Agreement
Participant’s
Profile: Middle Level Executives
Duration: 3 Days
Dates:
02.02.2026
- 04.02.2026