NATIONAL INSURANCE ACADEMY
PUNE
P510 – MANAGERIAL EFFECTIVENESS PROGRAMME (LIFE)
Background:
Managerial
effectiveness varies widely from organization to organization and from job to
job and hence the criterion of effectiveness needs to be carefully and
objectively defined. Effectiveness is best seen as something a manager produces
from a situation by managing it appropriately. The term managerial effectiveness
implies to the extent to which an official achieves the output requirements of
the organization by using and implementing his or her managerial skills and
strategies through his work force, peer groups and subordinates.
‘Effectiveness’
involves doing the “Right Things at the Right Time”. Managers must be
effective as they are responsible for the timely results and timely performance
of their teams which in turn ultimately decides the effectiveness of the
Organisation. The New Age Technology, the highly competitive market, the
customer centricity, and the rapidly increasing customer expectations compel
today’s managers to improve their managerial skills manifold.
To
achieve this a manager must develop an effective style of leadership. He/she
must explore and identify the hidden potential that lies within him/herself and
also in his/her teammates. Innovation and speed in decision-making and providing
prompt customer services is going to be the game changer, which will ultimately
determine who will be the Market Leader tomorrow. The ability to produce and
nurture a High Performing and Self-motivated Team is a key determinant for
managerial effectiveness.
Objectives:
At the end of this training programme, the participants would be able to:
§
Keep
themselves abreast of the latest trends and developments in the business
environment.
§
understand
the key determinants of managerial effectiveness.
§
Appreciate
the role of a manager.
§
Identify
individual leadership styles.
§
Acquire
and develop required leadership skills.
§
Facilitate
teamwork and better coordination among individuals and different departments.
§
Build
high morale of their teams and raise productivity.
§
Make
optimum use of the available resources.
Contents:
§
Current
Economic Scenario and its implications for Life Insurance Industry
§
Role
of a manager and determinants of managerial effectiveness
§
Leadership
Skills & Team Building
§
Empowerment
and Delegation
§
Decision
Making
§
Managing
Emotions
§
Managing
Change
§
Effective
Communication Skills
§
Enhancing
Performance through Self- Awareness
§
Conflict
management & Negotiation Skills
§
Time
management
§
Business
Ethics, Business Etiquette & Corporate Governance
Non-marketing officials in the cadres of ADMs /DMs working in the Branch
Offices, Divisional Offices, Zonal Offices and Central Office
having at least one year experience in the present cadre.
To be nominated by respective Zonal and CO HRD departments
Trainees nominated for this programme in the last two years should not be renominated.
Duration:
3 days
I.
30.06.2025
- 02.07.2025
II.
29.09.2025
- 01.10.2025
III.
22.12.2025
- 24.12.2025