P802-
PROGRAMME FOR CORPORATE BUSINESS OFFICERS (NON-LIFE)
Background
Corporate
insurance is a provision through which organisations take insurance cover for
their assets, employees, and liability. We also observe that insurance
requirements coming from these corporates are handled by specialist officers in
dedicated manner posted at corporate offices.
Officials
handling corporate clients should not only have exclusive technical knowledge
but should be skilled enough to handle toughest situation. Most of the corporate
houses have their dedicated Brokers who interact with the insurance officials.
Insurance
officials not only handle corporate clients who have enormous information and
knowledge of insurance products, but also handle the expert Brokers.
This is a specially drafted programme which
gives a holistic 360O view of the entire ecosystem of skills required
for handling corporate clients and maintaining relationships with Brokers.
This programme is aimed to provide a detailed
insight into business handling skills with corporate clients as well as Brokers.
Objectives
This programme aims to give participants a comprehension look at
Ø
Market
distribution of corporate business vs retail business
Ø
Marketing
Vs Technical Skills – How to blend Perfectly
Ø
Insurers
— Brokers—Insured – Relationship
Ø
How
to use digital platform for optimum benefits
Ø
Soft
Skills – EQ VS IQ
Ø
Communication
Skills
Ø
Expectations
of Corporate client and our delivery
Ø
Skill
sets to handle brokers
Ø
General
Insurance - Indian scenario
Ø
Our
strength in handling corporate customers
Ø
Corporate
customer .. responses
Ø
Technical
knowledge and how to improve it on regular basis
Ø
Soft
skills – Communication ,
Ø
Value
Delivery-- Improving our Methodology in delivering as per the expectation of the
corporate clients-
Ø
Managing
Conflict of interest
Ø
Digital
Marketing – The game changer
Ø
Handling
Brokers - Challenges and
opportunities
Officials working in Corporate offices. Officials
from Head office, Regional offices handling marketing department. Relationship
managers in corporate offices
Duration: 2 days
Dates: 03.08.2023-04.08.2023