NATIONAL INSURANCE ACADEMY

PUNE

 

P586 - PROGRAMME ON PROBLEM SOLVING AND DECISION MAKING (COMBINED)

(2023-24)

 

Background:

In the current challenging business environment, decision making and problem-solving skills are essential for managerial effectiveness. This workshop shall equip participants to understand thinking mechanisms and impart techniques to develop problem solving and decision-making skills. The workshop shall be conducted with the help of management games, role plays, and group work.

 Learning Objectives:

Ø  To identify personal barriers to problem solving and ways to overcome these barriers.

Ø  To understand problem solving process.

Ø  To understand role of creativity in problem solving.

Ø  To build decision making and critical thinking skills.

  Contents:

Ø  Critical Thinking Skills

Ø  Systematic approach to problem solving and decision making.

Ø  Steps and Techniques of creative problem solving.

Ø  Introduction to Problem Solving Tools

Ø  Attributes of creativity

Ø  Lateral thinking in decision-making

Ø  Improving decision making

Ø  How to Make Decisions  

Ø  How Good Is Your Decision Making?  

Ø  Decision Making Models 

Ø  The Impact of Ethics and Values

Ø Group Decision Making

Ø  Basic Communication Skills

Ø  Leadership Skills---an overview

  Participants Profile:

LIC:  Officers in the cadres of ADM & DM from BO/DO/ZO/CO to be nominated by ZO/CO HRD

Non-Life: Middle Level Executives from Non-Life Insurance Industry

  Duration: 3 Days

  Dates:

        I.            28.08.2023-30.08.2023

     II.            20.02.2024-22.02.2024