NATIONAL INSURANCE ACADEMY

PUNE

 

P223 - GENERAL MANAGEMENT PROGRAMME FOR MIDDLE LEVEL EXECUTIVES (LIFE)

(2022-23)

Background: 

 

A dynamic environment necessitates a need to update and enhance the management capabilities of the executives working in the Life Insurance Industry. This is possible by updating the knowledge and skills of the officers in key areas of Management functions. The emphasis should be on HRM, Customer Expectations Management. There is also a need to focuses on skills essential for higher management functions like, Team Building, Motivating and leading teams for effective functioning. Complexities in environment demand superior problem solving and analytical skills and also orienting teams towards achievement of the corporate objectives in an efficient manner with given constraints on time and resources. This programme has been designed with a view to meet these requirements.

 Objectives:

   Provide basic understanding of managerial systems and processes.

  Understanding at a general level, the basic assumptions regarding the human behaviour

  Providing basic functional inputs- Organizational Behaviour, Human Resources Management, Decision Sciences, Communication skills

  Acquiring skills in developing individuals & teams

  Leadership skills

  Working out strategies for work prioritization and enhancing team effectiveness

 

Contents:

  Global Insurance Scenario

  Life Insurance Marketing

  RTI Act 2005 and its implementation

  Effective communication including Email Techniques and Business Etiquette

  Emotional intelligence

  Decision Making & problem solving.

  Creativity

  Relationship Building with stake holders

  Negotiation Skills

  Social Media Marketing/Social Marketing

  Self-Management

  Personal Financial Planning

  Making a Will

  Data Security & Data Integrity

  ERM

  Cyber Risks, Trends & Management

  Life Fund & its Management

  LIC in Listed Environment

  P & GS

  Frauds in Life & Health Insurance

  Project work/ Research activity

  Gender Sensitisation

  Customer Servicing for Millennials & Gen Z

  Regulatory Environment/compliances

  Out bound learning for two days  

 Participants' Profile:

          AO/ADM/DM cadre officers in the Administration and Engineering Departments having residual service of at least 10 years to be nominated by the respective HRD of ZO/CO

 Duration:       2 weeks

 Dates:             10.10.2022-21.10.2022