Thought Leadership Conclave 2026

About the Conclave

The
Transformative
Era.

The insurance industry is at the threshold of a transformative era where technology, innovation, and global collaboration are fundamentally redefining the future of risk protection and customer experience.

The insurance industry is at the threshold of a transformative era where technology, innovation, and global collaboration are redefining the future of risk protection and customer experience. Rapid advances in Artificial Intelligence (AI), Generative AI, cloud computing, automation, advanced analytics, cybersecurity, and digital ecosystems are enabling insurers to build smarter, faster, and more resilient organizations. At the heart of this transformation, Global Capability Centres (GCCs) have evolved into strategic innovation hubs, driving digital excellence, product development, operational transformation, and business leadership for insurers worldwide.

The Thought Leadership Conclave 2026 brings together eminent leaders from the insurance industry, technology organizations, Offshore Capability Centres to deliberate on the forces redefining the future of the insurance industry. Through insightful keynote addresses and engaging panel discussions, the conclave will foster meaningful dialogue on emerging technologies, innovation-led business models, talent development, and collaborative partnerships that are transforming the global insurance ecosystem.

As the insurance industry embraces a future driven by intelligence, agility, and innovation, this conclave aims to inspire new perspectives, encourage cross-sector collaboration, and contribute to building a resilient, technology-enabled, and customer-centric insurance landscape for the decades ahead.

The Agenda

Conclave Panels

Technology & Innovation Hub

From Offshore Capability Centres to Strategic Technology Hubs

Evolution of insurance GCCs from cost and delivery centres to strategic capability and innovation hubs for technology solutions.
Increasing ownership of business functions, products, platforms, data, AI, and enterprise transformation.
How AI, automation, analytics, and emerging technologies are reshaping operating models of Insurance IT integrated and value oriented with Business.
Building future-ready talent: domain expertise, technology capabilities, leadership development, and value driven tech stack adoption.
Fitment of insurance management graduates in the evolving technology capability centre of Global Carriers.

Technology Services Perspective

Beyond Technology Delivery: Role of Strategic Transformation Partners

How the insurer-technology partner relationship is evolving from program execution and skill augmentation to business outcome and transformation partnerships.
Modernizing core insurance platforms while accelerating digital, cloud, data, and AI transformation integrated within the platform and not in silos.
New operating and commercial models: managed services, outcome-based engagements, co-innovation, and AI-powered delivery.
Building and scaling talent across horizontal and vertical depth across the insurance domain, data, cloud, AI, Agentic AI, cybersecurity, Cyber Risks in Insurance and digital engineering.
Career opportunities for management graduates at the intersection of insurance, technology, consulting, and transformation.

Schedule

Event Flow

Inaugural Session

10:00 am to 10:10 am

Welcome Address

Mr. B. C. Patnaik

Director, National Insurance Academy

10:10 am to 10:25 am

Special Address

Dr. Abhishek Jajoo

Founder & Chairman, AJMS Group, UAE

10:25 am to 10:40 am

Keynote Address

Mr. T. A. Ramalingam

CEO, Valueattics

10:40 am to 10:45 am

Vote of Thanks

Dr. Simran Khiani

Faculty Member, National Insurance Academy

10:45 am to 11:45 am

Panel I: Technology & Innovation Hub

Topic: From Offshore Capability Centres to Strategic Technology Hubs: The Evolving Role of Global Technology and Innovation Centre of Insurance

Moderator: Mr. Vivek Srivastava, Partner, PwC

Panelists:

Mr. C. V. Raman, Director of Engineering, Guidewire
Mr. Sanjay Pathak, Chief of Staff, The Standard India
Mr. Subhobroto Ghosh, Head Data & Analytics, Allstate India
Mr. Raju Chiluvuri, Head of Technology Operations, ARCH Global Services India

11:45 am to 12:00 pm

Tea Break & Speed Networking

12:00 pm to 01:00 pm

Panel II: Technology Services Perspective

Topic: Beyond Technology Delivery: Role of Technology Partners to the Insurance Industry

Moderator: Mr. Ashish Koul, Director, EY

Panelists:

Mr. V. S. Prasad Guntupalli, Associate Vice President, Value Momentum
Mr. Rahul Sudame, Senior Vice President, Persistent Systems
Ms. Priyanka Gautama, Chief Underwriting Officer, Markel India
Mr. Avinash Naik, CIO, Bajaj General Insurance Co. Ltd

01:00 pm to 01:20 pm

Summing up and Vote of Thanks

Dr. S. Doss

Faculty Member, National Insurance Academy

01:20 pm Onwards

Lunch Break

Speakers

Eminent Speakers

Panel Discussion I - Technology & Innovation Hub

From Offshore Capability Centres to Strategic Technology Hubs

Mr. Vivek Srivastava (Moderator)

Partner
PwC

Mr. C. V. Raman

Director of Engineering
Guidewire

Mr. Sanjay Pathak

Chief of Staff
The Standard India

Mr. Subhobroto Ghosh

Head Data & Analytics
Allstate India

Mr. Raju Chiluvuri

Head of Technology Operations
ARCH Global Services India

Panel Discussion II - Technology Services Perspective

Beyond Technology Delivery: Role of Strategic Transformation Partners

Mr. Ashish Koul (Moderator)

Director
EY

Mr. V. S. Prasad Guntupalli

Associate Vice President
ValueMomentum

Mr. Rahul Sudame

Senior Vice President
Persistent Systems

Ms. Priyanka Gautama

Chief Underwriting Officer
Markel India

Mr. Avinash Naik

CIO
Bajaj General Insurance Co. Ltd

Thought
Leadership
Conclave '26

The
Transformative
Era.

Conclave Panels

From Offshore Capability Centres to Strategic Technology Hubs

Beyond Technology Delivery: Role of Strategic Transformation Partners