Various cool official website. Encounter is the most famous on earth for people worldwide. Dr. Sushama Chaudhari - National Insurance Academy

Dr. Sushama Chaudhari


Ph. D. (Management), MSW (Personnel Management)

Certified Professional Coach: Coaching for Transformation from Leadership that Works (USA) - Accredited Coach Training Programme of International Coaching Federation. 

Certified Professional Behavioural Analyst by Turning Point and Success Insight International, USA



Training Experience: 12 Years in facilitating Workshops & Management Development Programmes in areas of Leadership Competency Development, High Performance Work Teams, Performance Planning and Management, Self-Awareness and Transformation

Teaching Experience: 20 Years in Leading Management Schools in Organizational Behaviour and HRM Area.

Industry Experience: 07 Years in as HRD Specialist in reputed Companies.

Consulting Experience:  Consulting Assignments in areas of KPI Formulation, Design of Performance Appraisal Formats, Performance Management, Long Term Leadership Development Interventions, HRD Audit

Research Experience: Widely published in Organizational Behaviour Area, Impact Assessment of Social Security Schemes

Recognized Ph. D. Guide: Savitribai Phule Pune University  & Symbiosis International University


Area of Interest:

  • Leadership Development
  • Driving Performance in Organizations
  • Leadership Coaching
  • Organization Development
  • Self-Management and Transformation
  • Work Values
  • Action Learning and Leadership Development
  • Organizational Effectiveness

Email Id: This email address is being protected from spambots. You need JavaScript enabled to view it.


No. of Publications (National): 15

No. of Publications (International): 04

 Books / Chapters/ Edited Books: 04 (Manuals for Psychometric Instruments),  05 (Chapters in Books) ,  01 (Edited Book)

Conference Papers presented: 05 (National)  and  04   (International)


List of Select Publications*


1. (1998). An exploration into relationship between Managerial creativity and learned helplessness. Prestige Journal of Management and Research, 2 , pp. 67- 72. 

2. (2000) Train your brain to communicate,   Indian Management, 39(1), pp. 48-51. 

3. (2000) A study of relationship between occupational self-efficacy and occupational Stress. IBMR Review, 2(1), pp. 19-24.

4. (2000). Occupational Self efficacy: Constituent Factors. Management & Labour Studies, 25 (2), pp. 92-98.

5. (2000) Role efficacy dimensions as correlates of learned helplessness and   self-efficacy, Indian Journal of Industrial Relations, 35(4),  pp. 507-518.

6. (2001, 2013) Development of Learned Optimism Scale, Indian Journal of Training and Development, vol XXXI, no. 3, pp. 39-45. The article is included in Collector’s Issue published in IJTD - July September 2013.

7. (2001, ) Individual Centric Organization: Mantra for a Successful Enterprise, IBMR Review, 3.

8. (2002) Organizational Citizenship Behaviour: Discretionary yet Desired. South Asian Journal of Management, Vol. 8, Issue 3 & 4.

9. (2002). Job Attitudes and Learned Helplessness: Implications for individual and organizational competitiveness. Paradigm, Jul-Dec issue

10. (2005). An examination of impact of work values and work experiences on job stress and Learned Helplessness: Role of Self Efficacy. IBAT Journal of Management, Vol. 2 (1), pp. 35-45.

11. (2007). Leader Behaviour Assessment Profile.  Irish Journal of Management, 27 (2) pp 33-48.

12. (2007). Implementation of HRMS in Indian Banks. Published in proceedings of   International Conference on HRIS organized by ICEIS at Madeira, Portugal on June 12-13, 2007.

13. (2009). Monthly Mailers: A Unique Communication Approach to Develop Grass root Servant Leadership in an NGO (A Case of Annapurna Mahila Parivar, India). Pune: Annapurna.

14. (2012) ‘Leadership: Alchemy of Awareness’ published in ISHA Monograph Vol. 13,   no.    1 (ISSN-0974-214X).

15. (2014) “AbhayHastham, Micro Pension Sceme: A Case Study”. BimaQuest Vol. 14, issue 1. (ISSN-0974-0791)

16. (2015) “Effect of Desired and Experienced Work Values, and Organization Climate on Job Satisfaction and Organization Commitment: An Exploration (With special reference to New Recruits in Public Sector General Insurance Company). International Journal of Human Resource & Industrial Research, Vol.2, Issue 1, Jan-2015, pp 21-35 ISSN: 2349 –3593 (Online), ISSN: 2349 –4816 (Print)

17. (2017). ‘Strength based approach to Leadership Skills Development: Role of Awareness; Alignment; Action. BimaQuest, Vol 17 (2), pp 6-24 (ISSN- 0974-0791).

18. (2018). Work Values: Generation Y Expectations and HRM Implications (Study of an Indian Public Sector Non-Life Insurer). Bimaquest. 18 (1), pp 83-96 (ISSN- 0974-0791)

19. (2019). The changing dynamics of manager-subordinate relationships in organizations: An empirical study, European Business Review. 31 (2), pp. 218 - 231 (ISSN: 0955-534X) 


 Chapters in Books

1. (1999). Occupational Self Efficacy: Development and standardization of a psychological measure. In Human Behaviour and Management Practices in 21st Century, Upinder Dhar et al. (Eds.) New Delhi: Shivshakti.

2. (2000), EQ Mapping: An Effective Instrument for Performance Management. In Dhar U, S. Dhar, Mala Shrivastav and Rangnekar S., (Eds.) People, Processes and Organizations: Emerging Realities, New Delhi: Excel

3. (2000). Employee Counselling.  In Dhar U. and S. Ravishankar (Eds), Executive Skills for Global Managers. Mumbai: Himalaya. pp.  84-103.

4. (2001). Organization based self-esteem and Learned helplessness. In Dhar U, S. Dhar, Mishra, Prashant and Bhakar S., (Eds.). Organizational Challenges. New Delhi: Excel. 

5. (2003). Impact of Ego States on Managerial Creativity. In C.S. Singhal (Ed.), Behavioural Management in Rural Development. Ambala: Associated Publishers.


Book/ Psychometric Instruments

1. (2006). Effective Psychological Contract: Implications for HR Practices (Ed.). Hyderabad: ICFAI University Press

2. (1999). Manual for Occupational Self Efficacy Scale. Agra: National Psychological Corporation.

3. (1999). Manual for Learned Optimism Scale. Agra: National Psychological Corporation. 

4. (2001). Manual for Organizational Climate Scale. Agra: National Psychological Corporation.

5. (2007). Manual for Leader Behaviour Assessment Profile. Agra: National Psychological Corporation.