NATIONAL INSURANCE ACADEMY

PUNE

P830 – TRAINING PROGRAMME FOR NEWLY PROMOTED ADMs (LIC)

(2024 - 25)

Background:

Transition from officer cadre to managerial cadre marks a beginning of sea change in the knowledge, skill, and attitude of a person.

Managers have to be effective as they are responsible for the timely results and timely performance of their teams which in turn ultimately decides the effectiveness of the Organisation. The New Age Technology, the highly competitive market, the customer centricity and the rapidly increasing   customer expectations compel today’s managers to imbibe new managerial skills.

To be an effective manager one has to develop an effective style of leadership. He/she has to explore and identify the hidden potential that lies within him/herself and also in his/her teammates. Innovation and speed in decision-making and providing prompt customer services is going to be the game changer, which will ultimately determine who will be the Market Leader tomorrow. The ability to produce and nurture a High Performing and Self-motivated Team is a key determinant for becoming an effective manager.

Objectives:  

At the end of this training programme, the participants would be able to:

§  Keep themselves abreast of the latest trends and developments in the business environment.

§  Understand the key determinants of managerial positions.

§  Appreciate the role of a manager.

§  Identify individual leadership styles.  

§  Acquire and develop required leadership skills.

§  Facilitate teamwork and better coordination among individuals and different departments.

§  Build high morale of their teams and raise productivity. 

§  Make optimum use of the available resources.

Contents:

§  Current Economic Scenario and its implications for Life Insurance Industry

§  Role of a manager and determinants of managerial effectiveness

§  Role of individuals & Team Building.

§  Leadership Skills

§  LIC in a listed environment

§  ERM & BCP

§  Latest CRM initiatives

§  Time Management

§  Stress Management

§  Empowerment and Delegation

§  Problem Solving & Decision Making

§  Effective Communication Skills & Meetings Management

§  Conflict management & Negotiation Skills

§  Business Ethics, Business Etiquette & Corporate Governance

§  IRDAI regulations

§  AFP & Fraud Mitigation

§  Knowing Your Organisation

§  Financial & Investment Awareness

Participants Profile:

Newly promoted ADMs from AO cadre in BO/DO/ZO/CO to be nominated by respective Zonal and CO HRD departments.

Duration:        5 days

Dates:

     I.     29.07.2024 - 02.08.2024 

  II.     26.08.2024 - 30.08.2024 

III.     06.01.2025 - 10.01.2025 

IV.     10.02.2025 - 14.02.2025