NATIONAL INSURANCE ACADEMY

PUNE

 

P827 – TRAINING PROGRAMME FOR ABM(S) (LIC)

(2024 - 25)

 

Background: 

 

The young and dynamic officers of L.I.C. of India who currently hold positions at the level of Assistant Branch Manager, Sales are the future torch bearers of the Corporation. It is essential that they are groomed to gain expertise in their job and to prepare them for future challenges and responsibilities.

 

Objectives:

 

At the end of the programme participants shall be able to:

 

§  Analyse the various environmental factors and their impact on marketing

§  Develop competencies required for marketing in a competitive market-driven environment

§  Role Appreciation of ABM(Sales)

§  Appreciate the need of multiple channels of distribution and their management

§  Understand the concepts of financial management

§  Understand the source and use of data for effective decision making (Data Management & Applications)

§  Leverage technology for enhancement of performance

§  Empower them with the knowledge of product development, valuation, and other technical aspects of life insurance

§  Prepare officers for Senior Positions and empowering them for the same

§  Learn various aspects of interpersonal behaviour, Team management & Motivation

§  Learn the administrative roles of ABM(S)

§  Effective Communication with Agents/DOs/Staff/ Customers & Seniors

 

Contents:

 

Environmental scanning with special focus on macro changes

§  Global Insurance Scenario

§  Latest Trends in Life Insurance

§  Changing Customer Profile

§  Competitor Intelligence

 

Life Insurance Marketing

§  Issues in Insurance Marketing

§  Distribution Channels and their management

§  Digital marketing including social media marketing and E-commerce.

§  Reaching out to Millennials

§  Managing Plan & Product Presentations

 

Finance & Accounting

§  Life fund and its management

§  Convergence of financial markets

§  Capital Markets

   

HR

§  Developing Leadership Competencies

§  Team building

§  Negotiation skills

§  Personal Effectiveness

§  Communication skills /Business etiquettes

§  Presentation Skills

§  Creative Thinking & Problem Solving

§  Managing Meetings Effectively

§  Handling Agents/DOs and other Marketing Channel partners

 

Information Technology

§  Data Analytics

§  Fintech & Insurtech

§  Latest IT/Marketing/CRM initiatives

 

Insurance - Technical

§  Product Appreciation

§  LIC in a listed environment

§  Conducting Claims investigations effectively

   

Participants’ Profile: 

 

§  Assistant Branch Manager (Sales) working in SO/BO

§  The eligible officers to be nominated by respective Zonal HRD.

 

Duration:  5 days

 

Dates:

 

     I.     22.04.2024 - 26.04.2024 

  II.     20.05.2024 - 24.05.2024

III.     08.07.2024 - 12.07.2024

IV.     05.08.2024 - 09.08.2024

  V.     09.09.2024 - 13.09.2024 

VI.     14.10.2024 - 18.10.2024