NATIONAL INSURANCE ACADEMY

PUNE

 

P731 - WORKSHOP ON BROKER'S RELATIONSHIP MANAGEMENT (NON-LIFE)

(2024 - 25)

 

Background:

 

Having a trusted and mutually beneficial relationship with Brokers is of paramount importance for Insurance companies today than before. Strong alliances with brokers enable Insurers to serve the customers, particularly commercial and corporate customers, much better. This is due to the reason that brokers offer many valuable advantages to both insurers and customers. At a time when insurers experience greater complexity in risk assessment and risk mitigation practices, customers’ demands for customized and upgraded services, it is crucial for insurance executives to develop and sustain strong Insurer-Broker Relationships. In this context, the programme is designed to address the following objectives.

 

Objective:

 

§  To understand the advancements in Broker Channel Management practices

§  To understand and acquire various skillsets and the cognitive tools to help manage effective relationship with broker channel

 

Contents:

 

§  Understand Broker’s business and risk management philosophy

§  Brokers obligations to Insurance regulations relating to products, intermediaries, and policyholders

§  Handling objections and Negotiations with Brokers and Clients

§  Customizing products through Brokers and Clients

§  Aligning the policy services through Brokers

§  Developing relations with Brokers and Clients

§  Enhancing the value proposition through brokers

§  Specialized product training and client servicing

§  Brokers’ training and Development

 

Pedagogy: Presentation and Case Studies, Group Discussion and Group Presentation

 

Participant’s Profile: Insurance Executives handling Brokers

 

Duration: 2 days

 

Dates:

     I.     29.04.2024 - 30.04.2024 

  II.     17.02.2025 - 18.02.2025