PUNE
P703
- WORKSHOP ON CONFLICT MANAGEMENT
AND
NEGOTIATION SKILLS (NON-LIFE)
Background:
Conflict is an inevitable part of social and organisational life. It
arises due to difference in personality, goals, needs and opinion of people.
Having the skill and ability to handle conflict efficiently is the key to
preventing it from hindering employees' professional growth. This
three-day workshop on conflict management and negotiation skills will offer
practical tips for managing conflict at work using negotiations and other
strategies to resolve conflict.
The
workshop will be conducted with the help of experiential exercises, role plays,
and group work.
Learning Objectives:
§
To identify
main source of conflict.
§
To describe
appropriate techniques to manage conflict.
§
To prepare
for, engage in and close negotiations.
Contents:
§
Main Sources
of Conflict
§
Intra and
Interpersonal Conflict
§
Emotional
v/s Functional Conflict
§
Approaches
to Conflict Resolution
§
Negotiation
Strategies
§
Negotiation
Mistakes to Avoid
§
Concluding
the Negotiations
§
The
Negotiated Agreement
Participant’s Profile:
Middle Level Executives
Duration:
3 Days
Dates:
28.10.2024 - 30.10.2024