NATIONAL INSURANCE ACADEMY

PUNE

 

P625 - PROFITABLE MANAGEMENT OF HEALTH PORTFOLIO (NON-LIFE)

(2024 - 25)

 

Background:

 

The share of health insurance in the total general insurance business has increased from 24.11% in FY 2014-15 to around 29% in FY 2020-21. With the introduction of PMJAY the segment is expected to grow at an even higher rate in the future. The other factors which have fuelled the growth in the segment includes entry of more standalone health insurers, innovation in products with an increasing focus on wellness, introduction of new distribution channels and increasing role of technology in customer service.

 

Though the health insurance business is a large portfolio it is also one of the largest contributors to underwriting losses.  The issues and challenges that the Health Insurance is facing must be holistically addressed to make it a sustainable portfolio.  Handling of the subject requires knowledge and skills in various fields including developments in the health industry, market dynamics, products, Government schemes, innovation, distribution, regulations, medical underwriting, TPA management, PPN management, claims management.

 

Objectives: 

 

This programme aims to equip participants with knowledge and understanding of: 

 

§  Portfolio trends and its implication

§  Regulations and its implications

§  Underwriting & Claims management

 

Contents:

 

§  Health Care and Health Insurance

§  Health Insurance Underwriting

§  Health Insurance Regulations

§  Retail Health Insurance Products

§  Group Health Insurance

§  PMJAY (Ayushman Bharat)

§  Underwriting of Retail health insurance

§  Travel Insurance

§  Personal Accident Insurance

§  Provider Management

§  Retail & Group Health insurance Claims Management

§  Tech Innovation in Health

 

Participants’ Profile: 

 

Officials handling Health Insurance underwriting & claims in Head Office, Regional Offices, Operating Offices of Indian and foreign public & private sector General Insurance Companies.   

 

Duration:   3 days

 

Dates:

 

I.          09.09.2024 - 11.09.2024 

II.         18.11.2024 - 20.11.2024 

III.      27.01.2025 - 29.01.2025