NATIONAL INSURANCE ACADEMY

PUNE

P586 - PROGRAMME ON PROBLEM SOLVING AND DECISION MAKING (COMBINED)

(2024 - 25)

Background:

In the current challenging business environment, decision making and problem-solving skills are essential for managerial effectiveness. This workshop shall equip participants to understand thinking mechanisms and impart techniques to develop problem solving and decision-making skills. The workshop shall be conducted with the help of management games, role plays, and group work.

Learning Objectives:

§  To identify personal barriers to problem solving and ways to overcome these barriers.

§  To understand problem solving process.

§  To understand role of creativity in problem solving.

§  To build decision making and critical thinking skills.

Contents:

§  Critical Thinking Skills

§  Systematic approach to problem solving and decision making.

§  Steps and Techniques of creative problem solving.

§  Introduction to Problem Solving Tools

§  Attributes of creativity

§  Lateral thinking in decision-making

§  Improving decision making

§  How to Make Decisions  

§  How Good Is Your Decision Making?  

§  Decision Making Models 

§  The Impact of Ethics and Values

§  Group Decision Making

§  Basic Communication Skills

§  Leadership Skills---an overview

Participants Profile:

LIC:         Officers in the cadres of ADM & DM from BO/DO/ZO/CO to be nominated by ZO/CO HRD

Non-Life: Middle Level Executives from Non-Life Insurance Industry

Duration: 3 Days

Dates:

     I.     29.07.2024 - 31.07.2024 

  II.     02.12.2024 - 04.12.2024