NATIONAL INSURANCE ACADEMY

PUNE

P510 – MANAGERIAL EFFECTIVENESS PROGRAMME (LIFE)

(2024 - 25)

Background:

Managerial effectiveness varies widely from organization to organization and from job to job and hence the criterion of effectiveness needs to be carefully and objectively defined. Effectiveness is best seen as something a manager produces from a situation by managing it appropriately. The term managerial effectiveness implies to the extent to which an official achieves the output requirements of the organization by using and implementing his or her managerial skills and strategies through his work force, peer groups and subordinates.

‘Effectiveness’ involves doing the “Right Things at the Right Time”. Managers have to be effective as they are responsible for the timely results and timely performance of their teams which in turn ultimately decides the effectiveness of the Organisation. The New Age Technology, the highly competitive market, the customer centricity, and the rapidly increasing customer expectations compel today’s managers to improve their managerial skills manifold.

To achieve this a manager has to develop an effective style of leadership. He/she has to explore and identify the hidden potential that lies within him/herself and also in his/her teammates. Innovation and speed in decision-making and providing prompt customer services is going to be the game changer, which will ultimately determine who will be the Market Leader tomorrow. The ability to produce and nurture a High Performing and Self-motivated Team is a key determinant for managerial effectiveness.

Objectives:  

At the end of this training programme, the participants would be able to:

§  Keep themselves abreast of the latest trends and developments in the business environment.

§  understand the key determinants of managerial effectiveness.

§  Appreciate the role of a manager.

§  Identify individual leadership styles.  

§  Acquire and develop required leadership skills.

§  Facilitate teamwork and better coordination among individuals and different departments.

§  Build high morale of their teams and raise productivity. 

§  Make optimum use of the available resources.

Contents:

§  Current Economic Scenario and its implications for Life Insurance Industry

§  Role of a manager and determinants of managerial effectiveness

§  Leadership Skills & Team Building

§  Empowerment and Delegation

§  Decision Making

§  Managing Emotions

§  Managing Change

§  Effective Communication Skills

§  Enhancing Performance through Self- Awareness

§  Conflict management & Negotiation Skills

§  Time management

§  Business Ethics, Business Etiquette & Corporate Governance

Participants Profile:

Non-marketing officials in the cadres of ADMs /DMs working in the Branch Offices, Divisional Offices, Zonal Offices and Central Office   having at least one year experience in the present cadre.

To be nominated by respective Zonal and CO HRD departments

Duration:               3 days

Dates:

     I.     29.04.2024 - 01.05.2024 

  II.     27.05.2024 - 29.05.2024 

III.     11.11.2024 - 13.11.2024