NATIONAL INSURANCE ACADEMY

PUNE

 

P223 - GENERAL MANAGEMENT PROGRAMME FOR MIDDLE LEVEL EXECUTIVES (LIFE)

(2024 - 25)

Background: 

 

A dynamic environment necessitates a need to update and enhance the management capabilities of the executives working in the Life Insurance Industry. This is possible by updating the knowledge and skills of the officers in key areas of Management functions. The emphasis should be on HRM, Customer Expectations Management. There is also a need to focuses on skills essential for higher management functions like, Team Building, Motivating and leading teams for effective functioning. Complexities in environment demand superior problem solving and analytical skills and also orienting teams towards achievement of the corporate objectives in an efficient manner with given constraints on time and resources. This programme has been designed with a view to meet these requirements.

 

Objectives:

 

§  Provide basic understanding of managerial systems and processes.

§  Understanding at a general level, the basic assumptions regarding the human behaviour

§  Providing basic functional inputs- Organizational Behaviour, Human Resources Management, Decision Sciences, Communication skills

§  Acquiring skills in developing individuals & teams

§  Leadership skills

§  Working out strategies for work prioritization and enhancing team effectiveness

 

Contents:

 

§  Global Insurance Scenario

§  Life Insurance Marketing

§  RTI Act 2005 and its implementation

§  Effective communication – including Email Techniques and Business Etiquette

§  Emotional intelligence

§  Decision Making & problem solving.

§  Creativity

§  Negotiation Skills

§  Social Media Marketing/Social Marketing

§  Self-Management

§  Personal Financial Planning & Making a Will

§  Data Security & Data Integrity

§  ERM

§  Cyber Risks, Trends & Management

§  Life Fund & its Management

§  LIC in Listed Environment

§  P & GS

§  Frauds in Life & Health Insurance

§  Syndicate/Group Work

§  Gender Sensitisation

§  Customer Servicing for Millennials & Gen Z

§  Regulatory Environment/compliances

 

Out bound learning for two days

 

Participants' Profile:

 

AO/ADM cadre officers in the Administration having residual service of at least 10 years to be nominated by the respective HRD of ZO/CO

 

Duration: 12 days

 

Dates:

     I.     27.05.2024 - 07.06.2024 

  II.     22.07.2024 - 02.08.2024 

III.     26.08.2024 - 06.09.2024 

IV.     18.11.2024 - 29.11.2024 

  V.     13.01.2025 - 24.01.2025