NATIONAL INSURANCE ACADEMY

PUNE

 

P128 - INSURANCE FRAUDS MANAGEMENT (NON-LIFE)

(2024 - 25)

 

Background:

 

Globally insurance frauds are a major challenge for insurers. Left unchecked it can distort profitability of insurers and also increase insurance prices causing significant consumer detriment. Ultimately this can adversely affect the competitive position of players. Frauds can exist at various points of the insurance value chain. It is also deeply linked to the operational risk profile of insurers.

 

The estimated value of insurance frauds in India for Life and General Insurance combined is more than 20,000 crore. Health and motor insurance frauds accounts for a major share of claims outgo, thereby impacting the bottom line of insurance companies. It is therefore imperative for insurers to have a robust fraud management system covering the entire insurance value chain.

 

Objectives:

 

This programme aims to facilitate the participants to

§  Gain insight into fraud and its implication for various lines of business

§  Understand types of frauds

§  Understand sources of frauds

§  Identify frauds patterns & triggers

§  Better manage fraud

 

Contents:

 

§  Regulations in fraud management

§  Fraud and its impact on underwriting, money laundering, post-claims, etc.

§  Identification of key areas and pattern of fraud

§  Various stages susceptible to frauds

§  Means of detection of frauds - Fraud triggers / Red flags

§  Technology tools for fraud management

§  Fraud Investigation

§  Changes in product design / policy wording for fraud reduction

§  Creating a framework for managing frauds

§  Fine tuning claims strategy

 

Participants Profile:

 

Officials handling underwriting, claims of different lines of business in Head Office, Regional Offices, Operating Offices of Indian and foreign public & private sector General Insurance Companies

 

Duration:       3 days

 

Dates:

 

     I.     07.10.2024-09.10.2024 

  II.     17.12.2024 - 19.12.2024